Our founding story
Mindweal was founded with a mission: bringing mental health care to children on a bigger and wider scale.
When it started
The inception
Mindweal was founded by our founder and CEO, Dr Bansal, in Sep 2020
The idea of Mindweal came to our founder Dr Bansal after a disheartening personal journey through the mental healthcare system which was riddled with shortage of providers thereby leading to confusion, frustration and disappointment.
One thing was clear: Create a platform that gives patient an experience which is convenient and clear, leading to significantly better outcomes for providers, payers and the people they serve. Mindweals’s mission is to make mental healthcare more affordable and accessible through our integrated platform that’s powered by data science, smart product design and personalisation.
Dr. Rahul Bansal, MD
Founder & CEO of Mindweal
Child & adolescent psychiatry services | Maryville, IL
Dr. Bansal is a highly esteemed paediatric psychiatrist with an extensive experience in treating mental health disorders in all age groups with diverse backgrounds ranging from inner city population of Detroit and St. Louis to suburban population of Ann Arbor to rural population of Iowa and in all clinical settings including inpatient, outpatient and partial programs.
Before founding Mindweal in Sep 2020, Dr. Bansal worked for many reputable hospitals and educational facilities including CS Mott Children’s Hospital at University of Michigan, Detroit Medical Center, Mercy Hospital in Des Moines.
Care that’s always there where you are.
Mindweal’s mental health care improves the well-being and productivity of children aged 4 to 18 years and support their family’s mental health journey through a blend of clinically-proven, self-led therapy and robust practitioner-led services.
Our story
How it all started
Every idea starts with a problem
Ours was simple: Workforce shortage
Dr Bansal witnessed a fragmented, ineffective state of mental healthcare system in the USA caused due to shortages of Child & Adolescent Psychiatrists in such a volume-based healthcare system which eventually led to these specialists being compelled to attend to an increasing number of patients in a limited time frame thereby causing work-stress for them and also affecting the overall quality of the holistic patient care and treatment, He saw a growing need for behavioural health solution that would serve the child and adolescent population with fast access to providers using recognised best practices—in particular, outcome-informed care, which would help patients get better faster, with fewer treatment failures.
And thus Mindweal was born on Sept 2020
I was witnessing so much more behavioral health issues in kids and adolescents, that it became really clear to me to reinvent the way mental healthcare is delivered to them.
– Dr Bansal, Mindweal Founder & CEO
The corrective approach we took
We wanted to drive positive outcomes for our patients.
The whole idea of Mindweal was to use Tele-health and bring services to those who are in remote areas and thereby address the lack of specialists where it mattered the most. Dr Bansal reimagined the entire operational process by making it paperless, hassle free, thus providing convenient care to patients and promote better coordination of care. This approach saw much more positive treatment results, & patient satisfaction which eventually reflected in the online reviews and led to overall job satisfaction for Dr Bansal.
Saw a big gap in the market
Finding the right behavioral health workforce was challenging because of a diverse web of provider types with overlapping capacities.
As the number of patients that enrolled in the Mindweal practice went off the charts Dr Bansal found himself filling in more hours in order to cater to the growing members and their needs. This called for recruiting more providers with excellent clinical skills and who shared the same values and beliefs as Mindweal.
Since Child Psychiatrists are a rare breed, Dr Bansal decided to hire a Nurse Practitioner. After interviewing several, it was realised that most providers were were primarily trained in adult psychiatry, and were applying the principles of adult psychiatry to child psychiatry. None of them had proper training in Child Psychiatry which is a must as kids are not little adults and their clinical presentation is unique from adults, and much more challenging as symptoms in different problem areas overlap.
Create a strong workforce
Addressing the practice gap for nurse practitioners with appropriate training programs and required guidance.
Realising that the only way to hire excellent peadiatric psychiatry Nurse practitioners was to create them, and how? The best possible way was to select new graduates with an excellent work ethic who are passionate about the field and willing to learn and train them into outstanding clinicians. Dr Bansal was lucky to find a couple of nurse graduates with all these qualities who eventually learned all the skills needed to become a fantastic clinician. He saw the spark in then and was impressed by the way they helped the patients, brought up their confidence in treatment and self esteem which eventually showed in outcomes.
However, he strongly felt that if he had to realise his dream of making a difference for the community on a larger scale and help enough kids, the shortage of skilled providers needed to be addressed and what better way than creating a robust platform that provided all the providers with the appropriate training, guidance, and real-time supervision.
Keeping these glaring issues in mind, Mindweal was founded to address them.
MINDWEAL SOLUTION
A collaborative care model that maximises member’s access to care when needed
Training & guidance
Empowers mid-level providers with the appropriate training, guidance, and real-time supervision to help patients achieve their mental health goals.
Personalised experience
Empowers patients to take control of their overall well-being by developing a personalised treatment plan.
Self-guided care
Provides ongoing support and reminders to help guide patients towards the necessary steps to achieve their desired outcomes.
MINDWEAL Impact
An untold number of lives made better
Our comprehensive and integrated care platform, delivers unparalleled health results.
500+
Condition covered
500+
Services offered
500+
Total signup done
Mindweal stories
These stories speak for themselves