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What is your policy for prescription of Stimulants?
MindWeal has formulated a policy on the prescription of stimulant medications, aimed at minimizing misuse and curbing medication diversion. This policy takes into account the findings of a comprehensive literature review and conforms to the guidelines put forward by organizations such as SAMSHA, AACAP, APA & AAP. Some important features of this policy include: Please…
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How long do I need to wait after I request medication refill?
At MindWeal, we ensure prompt medication refills, aiming to complete all requests within a business day, but no longer than 3 business days. We process refills during regular office hours, which are 8 am to 5 pm from Monday to Friday. No refills are processed on weekends or holidays. Our goal is to provide timely…
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What is the process to request for medication refills?
You can request medication refills using the secure messaging feature on the MindWeal app or by calling us directly. Please note that we do not participate in automatic refill programs offered by pharmacies. For all refill requests, please reach out to us directly, not through the pharmacy. Personalized refill requests help us maintain a high…