When you receive a new bill from MindWeal, we send three weekly text reminders with a link to pay online. If unpaid, we then mail a paper statement. If the bill is still unpaid 30 days after the statement, we send another text reminder followed by a final letter two weeks later. Accounts not settled at that point are referred to a collection agency, and we are unable to continue services such as appointments, medication refills, communications, or referrals. We value transparent billing and timely payments to ensure uninterrupted care. If you have any billing questions or concerns, please contact our team right away so we can help.
