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What are the benefits of virtual visits?
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Do you offer virtual or in-person visits?
At MindWeal, we offer both in-person and online visits to suit your needs. You can choose either option for new patient evaluations. Follow-up appointments for medication management are generally conducted online, though in-person visits can be arranged if necessary. Services for ADHD and executive functioning are available in both formats. Our virtual services provide a…
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What is your No show policy?
Our clinic has a No Show policy to manage appointments better. If you miss an appointment without notice, you’ll be charged a $50 No Show fee. We try to be flexible for unexpected situations, but it’s important to control no-shows for smooth operations. This helps us use appointment slots wisely and serve all patients on…
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What is your cancellation policy?
At MindWeal, we request a 24-hour notice (excluding weekends and holidays) for appointment cancellations to manage schedules effectively. Late cancellations within 24 hours of the appointment incur a $50 fee. This policy aids in efficient resource allocation and benefits all our patients.
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How do I cancel my appointment?
Canceling your MindWeal appointment is simple. You can respond to the appointment reminder sent 1-2 weeks in advance, or you can request a cancellation using the secure messaging feature on the MindWeal app or by calling us directly. Please note that a $50 fee applies for cancellations within 24 hours of the appointment (weekends and…
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How can I reschedule my appointment?
Rescheduling with MindWeal is straightforward. You can respond to the appointment reminder sent 1-2 weeks prior to your visit. Alternatively, you can request to reschedule using the secure messaging feature on the MindWeal app or by calling us directly. Please remember a $50 late cancellation fee is charged for rescheduling within 24 hours of the…
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How can I schedule an appointment with my provider?
For new patients, the appointment process is straightforward. First, create an account on our website, then provide your basic demographic information, and finally, request an appointment with your preferred dates and times. Within 1 business day, our staff will call you to schedule your appointment. If you’re an existing patient, your provider typically schedules your…
