MindWeal handles a broad range of children’s mental health issues including behavioral and learning problems, mood disorders, depression, anxiety, OCD, autism, trauma and attachment disorders, psychosis, gender-related issues, eating disorders, and tics, among others. We don’t address substance use disorder and conduct disorder.

MindWeal offers a broad variety of mental health services, but we don’t cover everything. We don’t provide intensive outpatient programs, partial or full inpatient hospitalization, residential treatment, or therapy specialized for substance use disorders or conduct disorders.

MindWeal accepts new patients aged 4-18 years. We also accept individuals over 18 as new patients if they’re still in high school or below. We do not automatically discharge patients once they turn 18.  We continue to offer our services until the age of 24, provided they do not require specialized treatments of Adult Psychiatry that are beyond our scope, such as TMS (Transcranial Magnetic Stimulation), Ketamine treatment, or depot injections for medications.

Yes, at MindWeal, we provide comprehensive psychiatric evaluation services. Our board-certified providers conduct a thorough assessment of your child’s emotional, cognitive, and behavioral functioning to ensure an accurate diagnosis. Working together collaboratively, the provider will create a tailored and effective treatment plan that addresses your child’s specific needs. Our goal is to provide the best possible care for your child’s mental health and well-being.

Yes, following a comprehensive psychiatric evaluation, if deemed necessary, our provider may recommend medication management. If medication is prescribed, you will have regular follow-ups with the provider. Experience the advantages of personalized prescriptions, expert administration, thorough monitoring, and ongoing communication with healthcare providers. Our prescribers also collaborate with your child’s therapist if they are also receiving therapy. Our focus is on providing comprehensive care to optimize your child’s well-being and treatment outcomes.

While MindWeal does not provide counseling services directly, we partner with exceptional counseling groups to ensure comprehensive care. Our partners offer high-quality, individualized therapies tailored to each child and their family. If therapy is recommended after a comprehensive psychiatric evaluation, we will refer you to a trusted local therapist who collaborates with us for seamless and integrated care. 

Yes, we use advanced ADHD testing to objectively measure children’s attention, impulsivity, and hyperactivity. The test uses hard data to improve the accuracy of our evaluations. It gives percentile scores by comparing your child’s ADHD symptoms to those of peers of the same age and gender. This test is crucial as ADHD diagnosis can be complex due to inconsistent history and possible coexisting disorders with similar symptoms. Through this advanced testing, we can clearly diagnose and craft personalized treatment plans for your child, aligning with their unique challenges. A comprehensive report of the test results also aids in advocating for your child’s needs at school and securing necessary accommodations. 

Before any ADHD testing, our provider must first conduct an initial clinical assessment. If the assessment deems it necessary, the provider will then refer your child for testing.

Certainly, we offer executive functioning testing, an objective evaluation of cognitive abilities needed for tasks like planning, problem-solving, decision-making, self-control, and cognitive flexibility. This test offers a clear understanding of an individual’s cognitive strengths and weaknesses. It’s particularly useful when diagnosing Executive Functioning disorder, which can be complex due to inconsistencies in history and possible co-existing disorders with similar symptoms. Based on the results, we create tailored treatment plans for your child. This includes at-home computer training for 15 minutes, two to three times a week, aimed at enhancing cognitive abilities. A comprehensive report of the test results also aids in advocating for your child’s needs at school and securing necessary accommodations.

To commence executive functioning testing, our provider first needs to conduct an initial clinical evaluation. If deemed appropriate, your child will then be referred for testing.

Our comprehensive psychiatric evaluations assess a wide range of mental health conditions in children, including Autism Spectrum Disorder (ASD).

Autism is a collection of symptoms that often requires evaluation by multiple specialists, such as psychiatrists, psychologists, speech therapists, occupational therapists, and developmental pediatricians. The first step is completing a comprehensive psychiatric evaluation with one of our board-certified providers to understand the root causes of your child’s symptoms.

If autism is suspected, additional testing — such as IQ testing, speech and language evaluations, or occupational therapy assessments — may be recommended based on your child’s symptom profile. We coordinate referrals to trusted specialists for these evaluations. 

Once all evaluations are completed, the results are sent back to us. We integrate all findings to create a clear, comprehensive understanding of your child’s needs and to develop a personalized treatment plan. We also advocate for services and accommodations your child may need within the school system.

The entire process is overseen by our board-certified psychiatric providers, ensuring a coordinated and expert approach.

To access MindWeal care, simply visit our website and click the “Get Started” button. You will be directed to the MindWeal platform to create your account. Please note that guardians of the patients should set up the account. Once your account is set up, we will collect your child’s basic demographic information. Our team will then reach out to you to schedule an appointment. We strive to see your child within 48 hours, provided you complete the intake process promptly. Your child’s well-being is our priority, and we look forward to assisting you in the journey towards better mental health.

The intake process includes signing treatment consent forms and conveniently sharing your child’s medical and family history on our user-friendly platform. Additionally, you will complete a comprehensive and interactive assessment of your child’s psychiatric symptoms using M-CAT, an advanced questionnaire designed by Dr. Bansal. This assessment takes into account overlapping symptoms of psychiatric diagnoses and developmental aspects of behavior, which aids our providers in making accurate diagnoses and providing effective care tailored to your child’s needs. Our goal is to ensure a smooth and thorough intake process for the best possible care and treatment outcomes.

During your new patient appointment, you and your child will meet with a board-certified provider who will conduct a comprehensive clinical evaluation. This evaluation will involve a thorough discussion about your concerns and your child’s mental health. The provider will educate you about the diagnosis, available treatment options, and the expected outcomes of the recommended approach.

Based on the evaluation, a holistic treatment plan will be created, tailored to address your child’s unique needs. This plan may include one or more of the following components:

• Recommendations and referrals for evidence-based counseling or psychotherapy to address specific mental health issues.
• If medication is deemed necessary, a clear plan for medication management will be discussed, including potential benefits and potential side effects.
• Recommendations for advanced testing or assessments, if required, to further clarify the diagnosis and guide treatment decisions.

For new patients, the appointment process is straightforward. First, create an account on our website, then provide your basic demographic information, and finally, request an appointment with your preferred dates and times. Within 1 business day, our staff will call you to schedule your appointment.

If you’re an existing patient, your provider usually sets up your next appointment during your visit. However, you also have the option to book your appointment yourself online. Alternatively, feel free to reach out to us via our website chatbot or phone call to arrange your next visit.

At MindWeal, we strive to make the appointment scheduling process as easy and accessible as possible for both new and existing patients.

MindWeal makes rescheduling straightforward. You can respond to the appointment reminder sent 1-2 weeks prior or use the platform, our website’s chatbot, or phone to request a new time. Please remember a $50 late cancellation fee is charged for rescheduling within 24 hours of the appointment (excluding weekends and holidays). Our goal is to provide flexibility while effectively managing appointments to serve all patients.

Canceling your MindWeal appointment is simple. Either respond to the appointment reminder you get 1-2 weeks in advance or use the platform, chatbot, or call us. Please note that a $50 fee applies for cancellations within 24 hours of the appointment (weekends and holidays excluded). We strive to balance flexibility with efficient appointment management for all our patients.

At MindWeal, we request a 24-hour notice (excluding weekends and holidays) for appointment cancellations to manage schedules effectively. Late cancellations within 24 hours of the appointment incur a $50 fee. This policy aids in efficient resource allocation and benefits all our patients.

Our clinic has a No Show policy to manage appointments better. If you miss an appointment without notice, you’ll be charged a $50 No Show fee. We try to be flexible for unexpected situations, but it’s important to control no-shows for smooth operations. This helps us use appointment slots wisely and serve all patients on time.

At MindWeal, we provide both in-person and online visits. You can opt for either format for new patient evaluations and therapy sessions. However, ADHD, executive functioning, and autism testing are only done in-person. Follow-up medication management appointments are typically held online unless an in-person visit is needed. Our virtual services offer a convenient, patient-centered approach with reduced wait times.

1. Building a quicker therapeutic relationship: During virtual visits, patients often feel more comfortable in the familiar setting of their home, leading to more open communication about their problems and emotions. This fosters the establishment of a therapeutic alliance more rapidly.
2. Insight into family dynamics: Virtual visits allow psychiatrists to observe the child in their home environment, providing valuable information about family dynamics and parenting styles. Understanding these dynamics plays a crucial role in comprehending the child’s mental state.
3. Convenience and minimal disruption: Virtual visits offer convenience for both parents and children, as they can attend appointments without the need to take time off from work or school. This leads to fewer cancellations, improved treatment compliance, and a more effective treatment process.
4. Increased access to mental health care: Telepsychiatry benefits people in rural areas who may not have easy access to psychiatrists within a drivable distance. With telemedicine, mental health care becomes accessible from anywhere in the world, bringing essential services to those in need.

We accept commercial plans of BCBS of all states, United Health Care (UHC), Cigna & Health Alliance Network. TriCare is also accepted as an out-of-network provider. If you’re a TriCare member, consult with them about your specific plan’s coverage for our services.

If we accept your insurance: We will first bill your insurance company. After your insurance processes your claim, you are responsible for any pending balance. If we do not accept your insurance: Full payments for the service are due on the date of your appointment. We will provide a super-bill for the service provided, which you can submit to your insurance company. Your insurance carrier may reimburse you partly or entirely based on your out-of-network benefits.

The cost of our services depends on whether you use your insurance or pay out of pocket. If we accept your insurance, we will first bill your insurance, and you will be responsible for any pending balance, which includes your copay and any amount not covered by your insurance plan. If you choose to pay out of pocket, you’ll be accountable for the entire payment. Costs vary depending on the required service type and whether you opt for bundled services. For a comprehensive overview of our pricing, please refer to our pricing page.

At MindWeal, we use ClearGage, an easy-to-use online payment system, to handle your payments securely. When you get a new bill, we’ll send you three text messages, each a week apart, reminding you to pay. Each reminder will include a link for you to pay your bill online quickly. Click HERE to learn how to use ClearGage to pay your bill.

If the bill remains unpaid after 3 electronic reminders, we will send you a statement in the mail. You can then choose to make the payment by mailing us a check, sending your credit card information through the mail, or simply calling us with your credit or debit card details. Please note that we do not accept cash, money orders or demand drafts.

When you receive a new bill from MindWeal, we’ll send three text reminders, each a week apart, to prompt online payment. If unpaid, a statement is mailed. If the bill isn’t paid 30 days after the statement is sent, we send a text reminder, followed by a final reminder letter after two more weeks. 

If the bill remains unpaid, your account will be given to a collection agency and our services will cease, including appointments, medication refills, communications, and referrals.

Even after full payment, services won’t resume unless you also cover the collection costs, including a 40% collection agency fee and any legal and court costs.

We value transparent billing and timely payments for uninterrupted care. For any billing queries or concerns, please contact our team.

We will provide a super-bill for the service provided, which you can submit to your insurance company. Your insurance carrier may reimburse you partly or entirely based on your out-of-network benefits.

Certainly! You can use your FSA (Flexible Spending Account) or HSA (Health Savings Account) for copayments and outstanding balances if we accept your insurance, or for the entire payment of services if you’re paying out of pocket. Both scenarios are eligible for FSA and HSA use.

At MindWeal, we place great importance on ensuring smooth communication with your provider. For medication refills, you have multiple options to reach out to us: you can send a message via the platform, use our smart chatbot on the website, or simply give us a call. 

At MindWeal, we ensure prompt medication refills, aiming to complete all requests within a business day, but no longer than 3 business days. We process refills during regular office hours, which are 8 am to 5 pm from Monday to Friday.

No refills are processed on weekends or holidays. Our goal is to provide timely support and medication while adhering to our policy standards. For more details, please refer to our medication refill policy HERE.

MindWeal has formulated a policy on the prescription of stimulant medications, aimed at minimizing misuse and curbing medication diversion. This policy takes into account the findings of a comprehensive literature review and conforms to the guidelines put forward by organizations such as SAMSHA, AACAP, APA & AAP. Some important features of this policy include:

1. Patients who are on stimulant medications are not permitted to use marijuana or any other illicit drugs.
2. Patients aged 14 and above must provide an initial negative urine drug screen (UDS) before they can be prescribed stimulant medications.
3. Patients aged 14 and above who are taking stimulant medications must have a minimum of one negative UDS result per year. More frequent and random UDS tests may be requested by your healthcare provider.
4. If a UDS returns positive for any illicit substances, including tetrahydrocannabinol (THC), which is found in marijuana, stimulant medication will be stopped immediately.

Please refer to this LINK for the complete policy.

If you believe that your child is at an immediate risk to themselves or others, please take immediate action by calling 911 or going to the nearest emergency room. 

If your child is in distress but not facing an immediate risk, there are resources available to provide 24/7 support:

• Call or text 988 to receive free and confidential support anytime.
• Text “MHA” to 741741 to connect with a trained Crisis Counselor for free, text-based support.

In case your child is experiencing a decline in mental health but is not in immediate danger, please reach out to us, and we will do our best to schedule an early appointment to address their needs. To learn more about our communication policy, please click here.

At MindWeal, we prioritize smooth communication with your provider. You can easily send a message via the platform, use our smart chatbot on the website, or give us a call. We are here to ensure you have the support and guidance you need throughout your treatment journey. To learn more about our communication policy, please click here.

MindWeal emphasizes a supportive and empowering space for both the child and their family, harnessing advanced technology to deliver centered care. Our platform provides curated content tailored to your child’s diagnosis and treatment. This content is thoughtfully selected to provide valuable insights and resources for both the child and their family, supporting self-guided care and encouraging an active role in their mental well-being journey.

Sure, we can help with your FMLA paperwork. Keep in mind, there’s a $50 fee for this service. We also need at least 5 business days to process the paperwork. If your last clinical visit was over 30 days ago, you’ll need to book a new appointment before we can proceed with the paperwork. For more details, please refer to our full policy HERE.

If your child is required to take medication in school and the school mandates a form to be completed by their provider to facilitate this, there will be no charges for completing these medication administration forms. Additionally, if we compose a letter as part of your child’s treatment plan during the day of their clinical visit, there will be no separate fee beyond the charge for the visit itself. Examples of such letters include advocating for the patient’s needs in school (for instance, requesting accommodations for ADHD, executive functioning deficits, or autism spectrum disorder), seeking additional testing for learning disabilities, or writing a letter to the child’s pediatrician to coordinate care.
However, there will be charges for any paperwork not recommended as part of the treatment plan by your provider or not completed on the day of the visit. To learn more about these charges, please click HERE.